servicenow

servicenow (85278)

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1-4 Yrs

Full Time Jobs

Market Rate

Kraków, Poland

#Sfdc#Fsm#It

Position Specification:

Qualifications, Experience & Specialist Skills:

Essential:

Complete understanding of Field service business – Asset Service Management, Workforce Management, Warranty & Service Contract Management
ServiceMax product expertise
Strong SFDC Development Experience preferred
Integration skills desirable
10+ years IT/FSM experience preferable
At least 5 years’ experience with ServiceMax configuration & Salesforce development preferred.

Management Skills:

Position Specification:

Qualifications, Experience & Specialist Skills:

Essential:

Excellent understanding of Field service business – Workforce Management, Asset Service Management, Warranty & Service Contract Management -
ServiceMax product expertise
Strong SFDC Development Experience preferred
Integration skills desirable
10+ years IT/FSM experience preferable
At least 5 years’ experience in ServiceMax configuration & Salesforce development will be preferred.

Management Skills:

We are looking for SMAX Architect

Key Responsibilities:

It is a part of DFSM Practice team to carry out design and delivery of ServiceMax engagements to customers.
Understand challenges faced by the customer’s Field Service teams and provide solution using ServiceMax product features and capabilities, and Industry best practices.
Working closely with customers for analyzing and resolveing ServiceMax product related issues/requirements.
Take part in the full software development life cycle ranging from technical design to development, testing and deployment
Perform designing and development of solutions that best leverage the ServiceMax platform to support critical business functions and meet project objectives, business requirements as well as customer goals
Become a part of technical design discussions, prepare technical solution documentation that is fully aligned with business objectives.
Develop, test, and document custom development, integrations, and data migration elements of ServiceMax implementation.
Do analysis of application and system problems and incidents; provide suitable recommendations and solutions for those problems, implement the best solutions, and carry out communications on the associated actions, business impacts, and results.
Provide thought leadership on FSM to customer & Practice

Key Performance Indicators:

Warsaw, Poland