servicenow

servicenow (85278)

SMAX Architect

1-4 Yrs

Full Time Jobs

Market Rate

Kraków, Poland

#Sfdc#Fsm#It

Special Requirement

Position Specification:

Qualifications, Experience & Specialist Skills:

Essential:

  • Complete understanding of Field service business – Asset Service Management, Workforce Management, Warranty & Service Contract Management 
  • ServiceMax product expertise
  • Strong SFDC Development Experience preferred
  • Integration skills desirable
  • 10+ years IT/FSM experience preferable
  • At least 5 years’ experience with ServiceMax configuration & Salesforce development preferred

               

Management Skills:

  • Able to guide & help the team for successful delivery of ServiceMax engagements

Position Specification:

Qualifications, Experience & Specialist Skills:

Essential:

  • Excellent understanding of Field service business – Workforce Management, Asset Service Management, Warranty & Service Contract Management -
  • ServiceMax product expertise
  • Strong SFDC Development Experience preferred
  • Integration skills desirable
  • 10+ years IT/FSM experience preferable
  • At least 5 years’ experience in ServiceMax configuration & Salesforce development will be preferred

              

Management Skills:

  • Able to guide & help the team for successful delivery of ServiceMax engagements
Job Description:

We are looking for SMAX Architect

Key Responsibilities:

  • It is a part of DFSM Practice team to carry out design and delivery of ServiceMax engagements to customers. 
  • Understand challenges faced by the customer’s Field Service teams and provide solution using ServiceMax product features and capabilities, and Industry best practices.
  • Working closely with customers for analyzing and resolveing ServiceMax product related issues/requirements.
  • Take part in the full software development life cycle ranging from technical design to development, testing and deployment
  • Perform designing and development of solutions that best leverage the ServiceMax platform to support critical business functions and meet project objectives, business requirements as well as customer goals
  • Become a part of technical design discussions, prepare technical solution documentation that is fully aligned with business objectives.
  • Develop, test, and document custom development, integrations, and data migration elements of ServiceMax implementation.
  • Do analysis of application and system problems and incidents; provide suitable recommendations and solutions for those problems, implement the best solutions, and carry out communications on the associated actions, business impacts, and results.
  • Provide thought leadership on FSM to customer & Practice

Key Performance Indicators:              

  • Successful delivery of engagements
  • Feedback from customer IT/business and team
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