Job Description:
Must-Have
Technical Competence
- Experience of ITOM suite (CMDB, Discovery, Cloud Provisioning &
- Governance, Cloud Catalogs, Service Mapping, Event Management Etc.)
within ServiceNow.
- Good hands-on Knowledge and experience in ServiceNow ITOM - Cloud
- Provisioning & Governance (CPG).
- Basic knowledge of Windows/Unix admin skills
- Intermediate knowledge and ability to understand Infrastructure
environment setup (Server/Network/Storage/etc.)
- Good understanding of Monitoring tool
- Knowledge and experience with base platforms & reports
- Good experience in Scripting & RegEX (JavaScript, Unix Shell scripting
and Windows scripting and PowerShell)
- Experience in integration using REST API / SOAP / any other technology
- ServiceNow certifications:
- ServiceNow Discovery Certification
- Cloud provisioning and governance fundamental
Behavioural competency
- Effective communication skills with both non-technical and technical
audiences (verbal and written)
- Excellent Interpersonal skills to work with the project team members
collaboratively
- Participate and provide feedback during planning meetings (i.e., pre-
iteration, and retrospectives)
Good-to-Have
Reporting Skills a plus – especially Performance Analytics
- ServiceNow CIS – Cloud Provisioning and Governance
- ITIL V3/V4 foundation certification
Responsibility of / Expectations from the Role
- Understand the given application requirements (or User Stories) Understand and follow the best practices and Standards/Guidelines for Development
- Participate in the Daily stand-up meetings and understand the changes proposed on the requirements / user stories
- Must be self-directed and detail oriented in completing assigned tasks in an effective manner, meeting designated standards and criteria
- Knowledge to implement Cloud & Tag based discovery
- Create and manage Tag governance policies
- Create catalogue for cloud application /resource provisioning
Contract Duration: 6 Months
Work location: The Netherlands
