oracle

oracle (89397)

Oracle Service Cloud

1-4 Yrs

Full Time Jobs

Market Rate

Bangalore, Karnataka, India

#Oracle#Service#Cloud

Special Requirement
  • Incident Management / Customer Portal / Desktop Agent Setup
  • Knowledge Management / Customer Management / Chat and Community Management
  • Mobile and Outlook integration / Managing Partners
  • CTI Integration
  • Security (APM & OIM)
  • Object Customization
  • Note: Experience with VBCS, DCS, XML, Java Programming, WSDL, SOAP UI & Webservices will be an added advantage.
Job Description:
  • RightNow project Implementation experience/ Oracle Service Cloud applications
  • Abiity of conducting RightNow Integration with third party apps (Inbound/Outbound)
  • Experience in Customer Portal development is a must at least two end to end Projects
  • Strong knowledge of HTML and CSS
  • Strong Customer portal design knowledge
  • Own the responsibility of development from definition through delivery
  • Exhibit strong design and development skills
  • Act as a mentor as well as an individual contributor
  • Conduct research and follow up in order to resolve complex challenges faced by the team
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