Kore AI Solution Architect


9-12 Years

Full Time Jobs

Market Rate



Job Description:

Kore AI Solution Architect

Job Description:


  • Work as a technical SME with global delivery teams to deploy chat & voice bot solutions for large enterprises.
  • Map customers’ business and technical challenges to Kore's capabilities and build a solution to meet customer requirements.
  • Understand the client's as-is technology landscape and any ongoing projects which might affect project execution or force to change the strategy.
  • Design architectural blueprint for client installs, outlining Kore fit into the client landscape, hardware sizing, deployment model, and strategy for integrating with the security framework at the client.
  • Develop design documents outlining the configuration of Kore for specific use cases proposed.
  • Good experience in OOPS and Multi-Threading
  • Good Experience in Node JS, JavaScript, Jquery, HTML 5, CSS3.
  • Good experience in defining/creating SOAP & RESTful web services.

Experience Required

  • Over 8 years of experience as a solution architect or technical lead in product or services organizations in the professional services domain
  • Experience in Conversational AI, Contact Center implementations (levering Genesys, AudioCodes, Avaya, Cisco), ASR/TTS Engines (Google, Azure, Nuance, etc.) is preferred.
  • Multilingual capabilities are a plus
  • Experience with Agile software development/delivery methodologies
  • Experience creating target architecture documentation and process flow diagrams.
  • Some understanding of common security protocols and compliance standards (ISO, PCI, SOC, HIPAA, GDPR)
  • Previous experience with machine-learning models is an asset, but not necessary.
  • Technical Knowhow of the following preferred but not necessary: Backbone, Underscore, Redis / CouchDB / MongoDB


  • Good understanding of Javascript, Python, Node.js, jQuery, Web Sockets, Webservices/RESTful APIs
  • Strong knowledge of code documentation and handover
  • Experience with the git version control system